Shipping & Returns

 

How are items shipped?

All artwork is shipped in acid-free plastic sleeves. Smaller works are protected between mat boards and shipped flat in rigid mailers. Larger sizes are shipped in a tube. Orders are shipped weekly with insurance and tracking. Unfortunately, no expedited shipping is available at this time.

No sales of artwork include frame.

What is the processing time?

Original paintings and linocuts will ship the week your order is placed. 

Made to order giclee prints take 1-2 weeks processing before shipping. 

What is your return policy? 

All sales of original paintings and limited edition block prints are final. Orders are handled with extreme care and I work hard to make sure colors are accurate in photographs. Please be aware that colors and brightness may vary from one computer, phone or tablet screen to another. Due to the handmade nature of my artworks, there may be small discrepancies in paper size.

If you have any issues with your order of a giclee print or open edition block print, contact me immediately. These will be handled on a case-by-case basis.

Do you take commissions?

I accept a small number of commissions annually. Please visit my Commissions page for more information or contact me at rschlothan@yahoo.com. In order to provide a quote, I will need the following information: What size piece would you like? Are you interested in a block print or a painting? If a painting, are you interested in a solids work (colors on background, lines on top) or a line painting (white background with detailed lines)? What orientation (horizontal or vertical)? Please include up to 5 photographs for reference.